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Galaxy Macau - 服務大士 - 餐飲部 Service Ambassador - Food & Beverage

http://bit.ly/1TmJrs4



工作說明:


Responsible for providing premium Food and Beverage service delivery and guest relations through well-developed food and beverage skills, knowledge and experience

1.Guest relations

-Establishes immediate eye contact with guest.

-Greets all guests at venue entrance, seats them and promotes positive customer relations.

-Takes control and maintains reservations where applicable.

-Communicates all customer feedback to manager and supervisor.

-Promotes repeat business by recognizing VIP’s and regular guests.

-Maintains cleanliness of menus, bill folder and entrance.

-Communicates clearly and effectively to ensure guests needs are met and handles guests queries and complaints correctly.

-Always take responsibility for ensuring a positive guest experience.

-Maintain self and the environment in all areas ensuring highest standards of presentation at all times.

2.Food & Beverage Service

-Has comprehensive knowledge of all relevant pricing for menus and listed product items.

-Understands and adheres to all venue Standards and Standard Operating Procedures (SOP’s).

-Ensures that the venue is kept in an orderly, clean, safe and hygienic manner at all times.

-Maintains all service stations and support areas in line with SOP’s and ensures that all relevant materials for service are stored appropriately and maintained to guest expectations.

-Displays a keen interest in the venue’s product offerings, and a passion for ensuring a positive and memorable guest experience.

-Has a comprehensive knowledge of all current venue F&B promotions and related offers.



工作地點:


澳門特別行政區


工作時間:


輪班說明:24 小時輪班


工作性質:


全職


職務類別:


餐飲服務人員餐飲主管


工作待遇:


面議


需求人數:


不限


到職日期:


不限


職缺更新:


2015/12/25






求才條件





身份類別:


不拘


學歷限制:


不拘


科系限制:


不拘


工作經驗:


不拘


語言能力:


英文 聽:略通 說:略通 讀:略通 寫:略通




Galaxy Macau - 服務大士 - 餐飲部 Service Ambassador - Food & Beverage





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